Do you work on anything other than Wolf?
No. Wolf cooking appliances are the whole of what we do: ranges, rangetops, cooktops, wall ovens, convection steam ovens, warming and microwave drawers, ventilation hoods and outdoor grills.
If the fault is on another make — including another make sitting in the same kitchen — we will say so on the phone and you will not be charged for the call. It is not a policy about loyalty; it is that parts, literature and failure patterns are brand-specific and we would rather be useful on one than passable on nine.
The faults we get called for →
Are you connected to the manufacturer in any way?
No. We hold no appointment from the manufacturer and none from its parent company, and nobody there sent us or vets us. We name the brand for one reason: it is the only equipment we work on, so you know before you call whether your appliance is the kind we carry parts for.
We say it plainly because it matters when you are choosing who to let into your kitchen. An independent company can be very good at one brand without holding any appointment from it, and pretending otherwise would be a different kind of problem entirely.
What independent means here →
What credentials do you actually hold?
EPA Section 608 certification for refrigerant handling, which is a federal credential and genuinely held. Beyond that: an independent, owner-operated business, and parts ordered from OEM distributors rather than aftermarket sellers.
We do not list credentials we do not have, and there is no manufacturer programme behind us.
Do you do heating or air conditioning?
No, and it is worth saying plainly because the phrase "beach repair" pulls in calls we cannot take. Furnaces, heat pumps, air handlers, mini-splits, the wall thermostat that runs them, water heaters and pool heaters are the trade of an HVAC contractor. We have never held it and we are not going to pretend otherwise at your door.
The one thing that sounds like an exception is not one. A ventilation hood has a duct, and that duct is part of the appliance, so we open it, measure static pressure across it and replace a seized wall cap in it. The ducting that heats or cools the rest of the house is a different system with a different contractor.
Where the work stops →
Do you sell or install appliances?
No. We repair what is already in the kitchen. We do not sell appliances, we do not do first installations, and we do not take on the cabinetry or the electrical work behind an appliance.
We will tell you when a cabinet opening is out of tolerance or when a run has no dedicated circuit, because both cause repeat failures — but the fix for those belongs to a carpenter or an electrician.
